Privacy Policy

EthniCottons (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information with care and transparency.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from https://ethnicottons.com.

What Information We Collect

We may collect the following personal information:

Information you provide to us

When you make a purchase, contact us, or sign up to our mailing list, we may collect:

• Name

• Email address

• Shipping and billing address

• Phone number

• Order details

• Payment information (processed securely via third-party providers — we do not store card details)
  
  

Information collected automatically

When you browse our website, we may automatically collect:

• IP address

• Browser type and device information

• Pages viewed and time spent on the site

• Cookies and similar technologies
  

This helps us improve our website and understand how customers interact with our store.

How We Use Your Information

We use your personal information to:

• Process and fulfil orders

• Communicate with you about your purchase

• Provide customer support

• Send marketing emails (only if you opt in)

• Improve our website, products, and services

• Comply with legal obligations
  

We only collect information that is reasonably necessary to operate EthniCottons.

Marketing Communications

If you subscribe to our mailing list, we may send you updates about new collections, markets, or promotions.
You can unsubscribe at any time by contacting us at ethnicottons@gmail.com.

Cookies

Our website uses cookies to function properly and enhance your browsing experience. Cookies help us:

• Remember your preferences

• Analyse website traffic and performance
  

You can manage cookie preferences through your browser settings. Disabling cookies may affect site functionality.

Sharing Your Information

We may share your information with trusted third parties only where necessary, including:

• Payment processors

• Shipping and logistics providers

• Website hosting and analytics services

• Email marketing platforms
  

These providers are only given access to information required to perform their services and are required to protect your data.

We do not sell your personal information.

Overseas Disclosure

Some of our service providers may store data outside Australia (such as in the United States). Where this occurs, we take reasonable steps to ensure your information is handled securely and in accordance with Australian privacy laws.

Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights (Australia)

Under the Australian Privacy Act 1988, you have the right to:

• Access the personal information we hold about you

• Request corrections to inaccurate information

• Withdraw consent to marketing communications
  

To make a request, please contact us.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies separately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. The latest version will always be available on our website.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Email: ethnicottons@gmail.com